Prior auth burden
Workflow checklists + AI draft generation + packet assembly
Provider Analytics (De-identified)
Aggregate therapy trends and operational performance without prescriber-level promotional profiling.
US de-identified aggregates
Non-comparative benchmarking
No individual prescriber targeting in app
Median Days to Therapy Start
7.4
Down from 8.9 last quarter
PA First-Pass Approval
68%
Up 9 points since launch
Referral Completion Rate
81%
Improved with digital intake
Medical Info SLA
96%
Responses delivered on time
Safety Follow-up SLA
100%
No late PV or quality follow-ups
Pain Point Impact Tracking
Operational metrics mapped to provider pain points prioritized by Lya.
Reimbursement uncertainty
Live case status + payer policy change alerts
Documentation fatigue
OCR intake, auto-fill, and reusable templates
Fragmented scientific answers
Medical information routing and grounded GenAI summaries
Safety reporting friction
Integrated AE/PQC intake with follow-up tracking
Optional Phase 2+ Analytics
Future views once interoperability and data-sharing milestones are met.
- Real-world evidence (RWE) summaries by therapy.
- Practice-level benchmarking views using non-comparative peer ranges.
- API-based status retrieval for payer and support programs.
- Integrated dashboard exports to EHR workflows.
Phase 2 Roadmap Snapshot
Prioritized enhancement stack.
- Payer policy change intelligence
- Expanded interoperability and API integrations
- Advanced analytics dashboards
- AI-assisted reimbursement automation
- Real-world evidence exploration
- Digital sample workflows